For medical linen services in the San Antonio, TX, Austin, TX and Lockhart, TX regions and beyond.
Since the Affordable Care Act (ACA) passed in 2010, the medical industry has gone through a transformation with HCAHPS score impacting healthcare facilities nationwide in completely new ways.
The patient experience is being recreated. While the actual care received and the effectiveness and compassion of the staff obviously continues to be the most important elements, we now are more aware than ever that perception is influenced by the entire experience. Did you know that a soft, quality individually-wrapped patient gown will go a long way? It immediately informs and influences a perception, and your facility needs to strongly consider how your patients are perceiving their gowns. Of course, properly sanitized products are key to prevent potential infection: but nowadays that’s just the minimum requirement.
Medical facilities should select laundry and linen services vendors with expertise in the healthcare industry; a true medical laundry service partner that appreciates why a gown impacts patient satisfaction, how stretched the medical staff is, or even understands the challenge of HAIs spreading.
We’re different because we start with your patient in mind. We understand infection prevention; that’s why we exceed laundry sanitation standards. We get patient satisfaction; that’s why we launched our exclusive Comfort Care premium patient apparel and offer a wide variety of other quality patient apparel products. We are your healthcare laundry services partner.
We know your staff’s busy; so your dedicated Customer Advocate doesn’t just drop your products off, they become part of your team, managing inventory to ensure you can handle patient load variation. And we realize cost management isn’t just one flat per-piece cost. It’s a comprehensive system that includes effective inventory management, a flat weekly bill based on what you need, and transparent invoices to keep your overall costs under control.
ImageFIRST puts customers and their patients at the heart of our service; that’s why as the industry-leading national healthcare linen service provider, we are a valued partner. Our services are provided with a dedication to quality products that make your patients and staff comfortable at your practice.
Powered by a national footprint in the continental US and Puerto Rico serving most major markets, but with the local touch you need with our San Antonio office, we’re here for your Texas facility all the way up to Austin, TX, Round Rock, TX, Lockhart, TX, with medical laundry service in between including San Marcos, TX, New Braunfels, TX and beyond.
Beyond our incredible healthcare laundry services are quality products you can trust:
Dwight "Ike" A., M.S.P.T., 360 Physical Therapy, Vancouver, WA